FAQs

What are the Box Office hours?

You can purchase tickets online at any time.  If you wish to speak to someone, our box office is open Tuesday – Saturday, 10:00 AM – 4:00 PM

Where are your tours/classes located?

We hold our Chocolate Making Workshops and Tastings at the Elephant & Castle Pub located at 161 Devonshire Street.

Chocolate Walking Tours are available only for private groups.

Is there parking?

On Saturdays, for our workshops, there is street and meter parking available.  The Elephant and Castle offer Validated Parking available with LAZ Parking, entrance located on Hawley Street. Daytime Parking: 20% discount on posted rate, Afternoon/Evening Parking: 3:30PM-3AM (up to 10 hours), $6 with validation, Weekend Parking: up to 10 hours, $6 with validation Can I shop on the tour?

What is the closest T-stop?

Elephant & Castle—State Street on the orange/blue line or Downtown Crossing on the orange/red line

What is your current season?

Chocolate Making Workshops—Select Saturdays this Fall, Winter, and Spring at 12:00 PM  We are working on some new classes and will announce that soon!

Are they family friendly?

Yes, they are! We suggest children 10 and older

What are your ticket policies?

NON-REFUNDABLE: Once purchased, tickets cannot be refunded or rescheduled.  Your space in the workshop is guaranteed, and all of the sample treats available on the tour are ordered and prepared ahead of time.

ALLERGY INFORMATION IS YOUR RESPONSIBILITY: For those with nut or other allergies, please be aware that it will be your responsibility to inquire about the presence/traces of nuts or other allergens in all products you sample.

TICKETS ARE ONLY SOLD IN ADVANCE: We are not able to sell tickets at the time of the workshop, nor are they able to accept payment for the tickets at that time, or issue any refunds. Please contact the box office directly in regards to such issues.

NON-SMOKING: All of our workshops are non-smoking.

How do you buy tickets?

You can purchase tickets online. If you have any questions or require assistance, please call the Box Office between 10 AM and 2 PM Tuesday through Saturday between 10 AM and 2:30 PM at 617.426.1999. Unfortunately, we cannot sell tickets the day of a workshop.

How long are the classes?

Our Chocolate Making Workshops also run approximately 2.5 hours long.

Please arrive 10 – 15 minutes ahead of time at the workshops’ appointed starting point to check-in with your host.

For our guests traveling in from outside of Boston, please allow yourself enough travel time to arrive in the city, find appropriate parking (for those driving), and check-in with your host 10-15 minutes prior to the appointed start time of the tour.

Do you offer private tours?

Yes!  We are happy to schedule private tours for groups. Tour options include both standard tours and customized ones, depending on your price point.

CONTACT INFORMATION

Phone:  (617) 426-1999
Email: shannon@headfirstevents.com
Website: http://www.headfirstevents.com/brands/boston-chocolate-school/
Facebook: http://facebook.com/bostonchocolate
Twitter: http://www.twitter.com/bostonchocolate